Hardik Makadia

As a product owner of WotNot, Hardik helps companies across verticals generate more leads by making businesses customer-centric with chatbots. Having worked with a multitude of businesses to streamline their processes with chatbots, Hardik strongly believes that chatbots will mark the next wave of the digital revolution and are the way forward in ensuring customer and business success. His unmatched business planning and management skills make him an invaluable asset to the organization.

Chatbots and Live Chats! Who Wins? What Should You Expect?

Introduction Chatbots and live chats are the two most effective methods to scale up the quality of customer service operations. Despite having the same intentions,

Hardik Makadia August 17, 2021

Hardik Makadia

Chatbots and Live Chats! Who Wins? What Should You Expect?

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