Kathleen is an IT veteran with 29 years of working it IT Operations and as a Consultant, Architect and now a Program Manager for Azure, Data and AI in Microsoft. The focus of Kathleen’s work at Microsoft is about operationalizing the cloud for Customers, using a blend of new ways of working and organizational change management
Recently I have been working on our strategy for culture and capability management for Azure Data Strategy. Traditional service management approaches sink when you are